Some common questions

Some common questions

Q: Why do so many people choose NK Shoes?
A: First of all, good quality and low price are the primary reasons. We believe that every customer who enters NK Shoes is looking forward to having a pleasant shopping here and finding products that satisfy them. We provide the latest, most complete, cheapest and best quality products. At the same time, our product sizes are complete and accurate. You can find the products you have been looking for for a long time here. NK Shoes has reached cooperation with well-known imitation shoe brands and can obtain products directly from the factory. After carefully selecting high-quality products, they are sold at low prices. Many old customers of NK Shoes call NK Shoes a magical website that can do everything!
Secondly, high-quality service is the key reason. I think you must have had this experience: you come to a website, you like a pair of shoes, but you are not sure about the size, and you want to know the delivery time. However, you have not received an answer to the inquiry questions for a long time. At this time, your mood must have reached the bottom of the valley from the cloud. You may have to place an order with doubts in the end, or you may have to give up this product and re-enter a good-looking website, and then spend time and energy to buy it again. No matter which one, I believe your mood is definitely not happy or even a little bad. This will never happen at NK Shoes. Our customer service is online at any time. We guarantee to be there before, during and after delivery, and serve you wholeheartedly. We will provide you with QC photos of the shoes for confirmation before delivery. We will ship them only when you are satisfied. If you are not satisfied during the period, we support replacement or cancellation of the order.

Q: Can I get help in time if I have any questions during the purchase process?
A: Of course! Our customer service staff will serve you 24 hours a day. The "three highs" of high quality, high efficiency and high credibility and the "three good" of good products, good prices and good services are our strict requirements for ourselves. We must ensure that every customer who enters NK Shoes can get help in a timely and accurate manner. We hope that everyone who comes to NK Shoes can have a pleasant shopping experience.

Q: What shipping methods do you usually use?
A: Our default shipping methods are DHL and EMS. If DHL and EMS cannot deliver to the country/region, we will use other couriers (Epacket, Fex, UPS).

Q: How long will it take for me to receive the goods after placing an order
A: Generally, we will send you quality inspection photos within 3-5 days, and we will arrange shipment after you confirm that there is no problem. The shipping time is about 7-15 days.
PS: Due to weather or other force majeure factors, the delivery time to some countries may exceed 15 days. Please rest assured that we will work hard to coordinate and ensure that every package can be delivered safely to the customer.

Q: What payment methods do you support?
A: We support credit/debit card payment, Paypal payment, WeChat payment, etc.

Q: Are you legal?
A: Of course! NK Shoes is an absolutely legal website, and many people have purchased products on NK Shoes and they can prove it.